Supply Support Manager

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow’s possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean’s, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This position is Ottawa Hybrid

Supply Support Manager

Position Summary

Thales Canada Defence & Security (TCDS) is looking for a Supply Support Manager. The Manager is the Head of Discipline (HoD) responsible for Supply Support across the organization. They are also the Resource Manager for the Supply Support team.

Responsible and accountable to the Director, Service Delivery for material availability in support of TCDS programs.  Responsible for maintenance of materials data and the Material Master.  Interface with our Customer, Engineering, and Procurement teams to translate material requirements into Service Delivery results.

Key Areas of Responsibility

• Provides and develops appropriate resources to deliver bids, projects and products; Plans the team’s workload; Supports recruitment, onboarding, performance management, career management and succession planning for the team; Coaches, mentors and develops the team; Leads the team to meet company expectations for productivity, chargeability, quality, continuous improvement and accomplishment of objectives; Ensures that company policies and procedures are followed, including timesheets, time off, and travel.

• Responsible for the establishment, standardization and evolution of processes, procedures and tooling for the discipline and sub-disciplines; Ensures that the discipline and sub-discipline processes, procedures and tooling meet the current and future needs of the bids, projects and products; Responsible for development of lessons learned and the sharing of knowledge and experience across the discipline and sub-disciplines; Responsible for bid, project and product estimates for the discipline and sub-disciplines as appropriate.

• Translates Engineering material requirements into actionable items that can be procured (Material parts, BOMs, Jobs, STTE, pack up kits, asset management). Updates material and BOM data when new information is discovered in the field; Owns material masters; Provides Cataloging interface to DND, and performs materials creation within Thales systems; Materials scheduling and coordination for Ship maintenance work (CM, PM, ECs).  Expediting of material to meet demands.  Coordination of delivery dates with Ship SWP requirements;
• Accurate and timely Sales Order execution (entry and tracking, RFQ coordination, Customer receipt, demand generation); Provides IDE support for material data interfaces and maintenance (e.g. MAXIMO setup).  Service Delivery materials data contact for IDE; Key interface to the Customer’s materials team (D Mar P).  Responsible for material data alignment between systems.  Performs order, invoice, and inventory reconciliation when required.  Participates in KPI3 metric on AJISS program.
• Implements MRP levels for all programs as required, either with the Customer’s or internal Thales MRP systems; Service Delivery interface to Procurement and Engineering materials teams.
• Member of MRB material disposal team.

Minimum Requirements

• University degree or diploma in Supply Chain, Business Administration, Science, Engineering, Purchasing or possesses equivalent relevant experience in a similar field.
• Previous 3-5 years of experience or strong foundational knowledge working in manufacturing: Supply Chain/Inventory Management/Procurement; Previous experience in negotiation, showcasing a proven ability to secure favorable terms and agreements through effective persuasion and strategic discussions.
• Previous knowledge and experience with Enterprise Resource Planning (ERP) software.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.