Senior Clinical Business Analyst – Healthcare (Future Opportunities)

WHO WE ARE:

Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. Our purpose has always been to be a great, everlasting technology company for those who make an impact – elevating people, data, and technology in the best way to solve hard problems. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our customers.

Mariners build for change. Like SHIFT Energy, our energy management and decarbonization company. Or East Valley Ventures, created to scale social economic impact in our communities through investment and mentorship of emerging change-makers and their companies.

Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:

OUR VALUES:

• We care for our team.
• We care about the impact we have on our community.
• We serve by solving complex problems.
• We grow because growth fuels opportunities.
• We innovate always and everywhere.
• We build a business that lasts.

OVERVIEW OF THE ROLE: 

We are seeking skilled Senior Clinical Business Analysts to join our team. The Senior Clinical Business Analysts (BA) will leverage their expertise in hospital processes and patient health data to work closely with clinical and medical providers, supporting patient care delivery. With experience in digital health application implementations, the BA will serve as a subject matter expert (SME) in clinical data integration and healthcare IT systems. Collaborating with various clinical stakeholders, they will capture requirements and align healthcare services with IT solutions, ensuring effective support for patient care.

WHAT YOU’LL BE DOING IN THE ROLE:  

• Leading or facilitating project workstreams aimed at uniting clinicians and medical professionals to standardize both clinical and non-clinical processes in preparation for the implementation of hospital-wide and province-wide health information systems.
• Provide support in creating standardized clinical practices, documentation templates, and workflows used by physicians, nurses, and other regulated healthcare professionals.
• Serve as a subject matter expert on the impact that digitization of clinical practices will have on the design of content, workflows, and procedures.
• Work with the Project Manager, to develop and maintain high level project plans and assist in complex problem-solving of processes.
• Responsible for gathering and defining business and system requirements from subject matter experts and clinical/non-clinical stakeholders, conducting gap analysis, developing design documents, and facilitating engagement sessions to achieve the project’s objectives.
• Foster and maintain close working relationships with the various lines of business to ensure the business and information technology requirements align.

WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:  

• University Degree in either Healthcare, Business Administration or Information Technology or equivalent combination of education and experience.
• Minimum 8 years demonstrated experience as a Business Analyst (or equivalent) responsible for requirements gathering, workshop facilitation, use case analysis, business process analysis, detailed design activities, and developing business analysis documentation.
• Minimum 3 years of demonstrated full-time experience in health information systems and/or healthcare operations.
• Demonstrated experience with clinical business analysis in one or more of the following: clinical documentation, ancillary services (Pharmacy, Medical Imaging, Laboratory) are asset. 
• Demonstrated experience working with a high level of self-direction, strong interpersonal skills, and the ability to confidently engage and collaborate with project team members, clinical subject matter experts, and stakeholders at all levels.
• Lead experience in management of healthcare initiatives with a specific focus on CIS implementation and/or clinical standardization, experience in Cerner, Meditech Expanse or Epic is preferred.
• Experience in implementation projects related to Electronic Health Record (EHR), Electronic Medical Record (EMR) or digital health applications is preferred.
• Experience as a regulated health care provider in an operational role.
• Knowledge or experience in organizational change management is an asset.
• Demonstrated expertise employing project management tools, agile methodologies, and best practices.
• Knowledge of Microsoft Office 365 suite (Excel, Word, PowerPoint, Visio, Outlook, Teams) in the work environment.
• Previous experience working within public health authorities, showcasing a strong understanding of the public health landscape, policies, and practices is an asset.
• Ability to communicate in French is an asset.

…AND YOU ARE…  

• Always improving your skills and knowledge: you want to be the best at what you do.    
• Curious and creative; comfortable taking on new problems and challenges.  
• A self-starter with the ability to recommend priorities to the project leader.   
• Comfortable working through problems and figuring things out with minimal supervision.  
• Great problem-solving skills: thorough and reliable.
• Able to work in a team: share knowledge and assist other team members.  
• A good communicator: able to explain your ideas and recommendations.  
• Well organized and dependable under pressure: you manage your time effectively.  
• Energized by our company values!   

MARINER OFFERS YOU:  

• A values-driven workplace where people really matter. 
• Flexible work location.
• Competitive salary, retirement savings program, and rewards program  
• Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care  
• Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days.  
• Unlimited training   

WHY MARINER?

We believe in making a positive impact in the communities where we live and work! Not only are we passionate about nurturing a thriving technology sector here in Atlantic Canada, but we are also committed to solving technology challenges that will make an impact worldwide. Technology is everlasting, and we take pride in connecting world class talent to world class projects and business solutions.

If you are an IT Professional, Software Professional, or Management Consultant, that is passionate about career development, data, and problem solving, we want to hear from you! If this sounds like someone you know, share this with them so they do not miss the opportunity to experience Mariner!