Health Records Clerk – Champlain

At Champlain Rehab Solutions (CRS) we love our work. We offer high-quality services in Ottawa and our work environment focuses on supporting clients, their families, and service providers through client-centered care, well-connected health-care teams and continual improvement. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centered care to those who need it most in their homes, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”

View more comments from our clients and their family members.

VHA Home Healthcare operates as Champlain Rehab Solutions in Greater Ottawa Area in Ontario.

Pay Range

Health Records Clerk will support the operations of the regional office, Service Providers, Regional Director, Rehab Supervisor, and other department staff by completing job tasks involving client records and all related data.

We are seeking:

Health Records Clerk- Ottawa Office

Temporary Full-Time (6-Month contract), Hybrid (3 Days on Site)

Key Areas of Accountability

• Maintaining filing system, data entry and processing health records,
• Collaborating to provide requested reports, 
• Assisting with billing issues
• Reporting all incidents related to staff safety

Required Qualifications

• Post-Secondary School Diploma in office administration
• 1 year of related work experience in a records management setting preferred
• A certificate in medical terminology is an asset
• Excellent keyboarding and data entry skills (50wpm and excellent accuracy)
• Superior organizational skill and ability to deal effectively and courteously with other employees
• Excellent customer service skills
• Experience with Windows, Microsoft Office programs and all standard office equipment
• Strong attention to detail required
• Good communication skills and ability to handle telephone inquiries
• Ability to work independently, and as part of a team
• Strong ability to organize and prioritize
• Demonstrated efforts to continuously develop and upgrade skills
• Demonstrated commitment to client and family centered care

What makes CRS’s compensation unique?

• Compensation for education and professional development

• CRS is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career

• Mentorship and peer support

• Career development opportunities

• Employee and family assistance program

• Wellness resources

• Perks & discounts

• Staff & service provider events

Accommodation and CRS’s commitment to DEI

At Champlain Rehab Solutions (CRS), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of CRS. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. CRS is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

CRS is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.

Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.

Note: VHA Home HealthCare is not affiliated or related to VHA Home Care and Support, also known as VHA Ottawa.